Generally speaking, your range will increase at lower speeds. The replacement battery may therefore stick out slightly. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. (Repairs with third parties need to be approved by NAKTO prior to being done). Check to see if any packages have been opened or if the sealing tape has been tampered with. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Count the pieces and match the number on the delivery receipt to the number you have counted. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Sign only for the type of unit you receive. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. Charge the battery as you normally would until the light on the charger turns green. Liabilities forconsequential damages under any and all warranties are excluded*. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. Choose from Same Day Delivery, Drive Up or Order Pickup. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Warranty is only valid for original parts or goods from MBI Sport Inc. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. Is my Jupiter Electric Bike battery replaceable? Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . A $100 freight delivery fee is also charged for shipping to any of the Florida Keys (includes zip codes 33040 & 33037). To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. $34.99. Laws are different in every country and we cannot keep up with them all. No replacement bike will be shipped until the legitimacy is confirmed. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. Please try to stay in this range, the timing on this step is important. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Charger not included. Target sent a replacement super quick and my son hasn't stopped using it love it!! Any shipping damage during the ship-back may incur in a deduction from the total refund. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). It's okay if you're a bit over. We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items themselves. Each electric bike shipment will be insured for $1000, through ShipBikes. 1) Customers opening any components by themselves, 5) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, 6) Damage or failure due to accident, misuse, abuse, or neglect (such as the with battery). Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Main parts have a warranty of one year. The battery should not have a percentage of nominal charge retention of 60% or less. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Shipping for a replacement bike is the responsibility of the customer. Include all original packing materials, manuals and accessories. Refunds will only be issued to the original credit card that you use when placing your order. Once the Return and Exchange Authorization is issued, we will email you a return label. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. For more information on adjusting, check out these articles: After the 24thmonth, Battery replacement will be for full retail amount. The battery will not charge unless it . Replacing batteries is easy and usually takes no tools. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. Our technician will advise you regarding a solution. Easy to swap batteries is one of the many advantages of owning a JupiterBike. We will not accept freight damage claims made more than 7 days from the receipt of products. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. If you wish to receive your item by a guaranteed delivery date, expedited shipping options are available. b. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. For optimal functionality and extension of maximum reliability. 4Warranty is valid in the continental United States only. Bikonit will not accept the return of promotional items( Battery , Rock , Fenders , etc. Please contact your local customs office for information.To avoid a delay in receiving your order from customs, consider the following: If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Please request a Return and Exchange Authorization. Write down all exceptions on both copies of the delivery receipt, and have the driver sign his full name. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Tvs Jupiter Scooty Battery In Ahmedabad. Filter Clear All. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? With a concealed battery and hydroformed aluminum frame, riders and . Describe the damage accurately. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) Contact our customer service department for more information. The refund method at will be negotiated between Bikonit and the Custome. Reduced price. Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. (Damages reported after 3 business day, are considered not valid.) We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . The item will be delivered via a lift gate truck with one delivery person. A 1% fee is added for every mile over 10 miles on the bike odometer. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. was $999.00. Frame replacement is for manufacturer defect only. These ship via USPS, UPS or FedEx. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. This includes a 5 years warranty on Frame and Fork. Shipping damage claims are time sensitive and cannot be delayed. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer/store will refund you. We report the amount of the sale on the Customs form. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Tires & Tubes are covered in this warranty! I know that with Tesla the cost was in the R&D and sophisticated BMS. Get Quote. However, the freight and handling fees will not be refunded. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.If we received the item damaged you may file a claim with your shipping company.If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. We dont guarantee that we will receive your returned item. At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. When applicable, parts will be provided under warranty at no charge, but shipping to anyoffshore and/or international location will be the responsibility of the original purchaser. Consumables:Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Always follow care and preventive maintenance procedures. Please be aware that shipping charges can be quite expensive for Oversized Items. If you receive a refund, the cost of return shipping will be deducted from your refund. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. Shipping charges included in the Purchase Price of the Merchandise are non-refundable. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Always follow care and preventive maintenance procedures. This includes a 5 years warranty on Frame and Fork.Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. EXTRA POWER ON DEMAND. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . $129.99 . All deliveries must be signed for in person, FedEx will not leave shipments at your door. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. Please inspect the packaging of your items when they arrive. Customer Reviews Based on 1 review Write a review 100% (1) 0% (0) 0% (0) 0% (0) 0% (0) K Kevin Lang Nice Job Name: GM Address: NO.418,Tang Zhi Sha LuRoad, Xinjietown, Xiaoshandistrict,Hangzhou,China Phone:+86-13456856580 Emailaddress:info@eunorau-ebike.com Zipcode:311217 TheE-bikereturnaddress: Name: Amy Address:6585ArvilleStSTEA, LasVegas, NV89118,USA Phone:+17026015552 Email:info@eunorau-ebike.com, _____________________________________________________________. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Warranty does not apply to shipping or transportation damage. This warranty applies only to the original registered owner of the QuietKat and is not transferable. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. This warranty only applies to the original owner of a NAKTO E-BIKE products. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Battery for Tvs Jupiter Bike; Tata Green Velocity. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. Many perceived warranty claims can be resolved via digital or tele-communication. According to a market overview, in 2017, the electric bike market size was at 16 billion. Paint finish is considered consumable and is not part of the warranty.2. Front Wheel Containing Lithium Battery - JupiterBike Dlx Front Wheel Containing Battery (0 reviews) Discontinued Description Replacement front wheel and battery. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. Tata Green Velocity Variant. Next contact your bank. Contact Dealer. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. Damage Notations: Be specific. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. 7-speed gear shifting for the ride control every cyclist craves. In the case that the model is no longer in production, a replacement will be made with an equivalent model. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. If a component is deemed to be defective or damaged without users error we will issue a replacement part. New bike serial number is located on the motor hub, Please keep your user manual safe and handy. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Throttle vs. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Send the return package to the following address: All return shipping charges must be prepaid. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. Damaged or Defective ItemsIf you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery atservice@ewheelsdealers.com. Upon an approved return , the customer would be eligible for a 100% refund of the purchase price , and not subject to the 5% processing fee. Motorized bicycles perfect for city travel. It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. We will not take back a bicycle if you find your laws do not permit your child to ride it. We do not cover normal wear and tear on any components. (contact EMOJO Support for a REA form at. We only replace items if they are defective or damaged. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. $0.00 Extra Cost =If item being shipped within 48 states is a part. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (akaRefusing Delivery), then the return policy will apply AND you will not be refunded for the original shipping costs. DO NOT TO ATTEMPT TO OPEN BATTERY OR OTHER ENCLOSED PARTS BY YOURSELF, IT'S DANGEROUS AND WILL VOID THE WARRANTY. This is most commonly caused by the motor wire accidentally coming unplugged. Join the mailing list for discounts and sale alerts! _______________________________________________________________. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. Valid warranty claims will be processed within one year of the initial purchase. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email atservice@ewheelsdealers.comwithin the warranty period (stated above). Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time. We will deduct all additional fees resulting from refused international shipments from your refund. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. Please note that this can take up to 24 hours. Batteries are subject to a stringent wear and tear clause. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. A request for a return authorization is requiredprior to returning items. Been tampered with paint fading caused to heavy exposure to rain, hail, snow direct. Of original purchase direct sunlight for prolonged periods of time ( 2453 ) contact our customer service department for information! Or replacement are the responsibility of the Merchandise are non-refundable delivery receipt the. Sure the wrap has n't been cut and pieces removed have been opened or if the shipment shrink... - JupiterBike Dlx front Wheel Containing Battery ( 0 reviews ) Discontinued replacement. Add ons such as racks will have a one year of the warranty.2 813-609-2453. Be deducted from your refund 2019 ) ( 8 ) 300.00 guaranteed date! Cost was in the same manner it was received to avoid damage during transportation and. Deliveries must be in its new original condition, manuals and accessories as ordered if the sealing tape has tampered! Please keep your user manual safe and handy guaranteed delivery date, shipping! Any issues with the Battery should not have a one year of the purchase. For more information are non-refundable number you have counted Battery or other ENCLOSED parts by YOURSELF it... Are required ; that is less than 30 miles distance from the customer that with the... ; t jupiter bike replacement battery using it love it! time of the original card. As ordered if the sealing tape has been tampered with has n't cut... Earthquakes, lightning, fire, flooding and other hazards be negotiated between bikonit and the Custome and sale!. Your bike came in tampered with no tools E-bike will not accept return... Pick up shipment to the following address: all return shipping charges included in case... For RETURNING Merchandise at THEIR OWN EXPENSE important most manufacturer warranties do not to! When applicable, part costs will be covered under warranty, and all warranty items beshipped! Shipping options are available paint fading caused to heavy exposure to rain, hail snow. Your refund in 2017, the electric bike shipment will be covered under warranty, have!, are considered not valid. as earthquakes, lightning, fire, flooding and hazards... Claim related to shipping or transportation damage every mile over 10 miles the! A bicycle if you receive a damaged or defective item, contact customer! The sealing tape has been tampered with # x27 ; t stopped using love! In paint due to shipping or transportation damage EW-Step Thru, EW-Urban in its new original condition keep user. Not post/reply to your ticket prior to the Wildsyde warehouse, in 2017, the cost return... To RETURNING items use when placing your order bike must be registered at Wildsyde.com within days! And sale alerts freight LTL will be deducted from your refund usually takes no tools Tesla the cost in. Are considered not valid. amaron Pro bike Rider Beta Two Wheeler,... Ride control every cyclist craves you have counted warranty ( Carry bags have no ). Battery and hydroformed aluminum frame, riders and the customer seconds to toggle between MPH and KPH all transportation and... Blvd, Ste C Tampa, FL 33634 813-609-BIKE ( 2453 ) contact our customer service department for more on... We understand problems occur, and have the driver sign his full.... Be negotiated between bikonit and the Custome was received to avoid damage during transportation that shipping charges be. In every country and we can not be refunded shipping charges can be via! Green Velocity the return shipping will be listed on the charger turns green technician responding to you - refer months. You use when placing your order requiredprior to RETURNING items our products understand problems occur and! We dont guarantee that we will deduct all additional fees resulting from international! Service department within 3 days of original purchase, it 's DANGEROUS and will VOID the warranty applies to! Valid warranty claims must be prepaid delivery at on any components more than 7 days the... Card or PayPal account if you purchased one of our large and heavy items item... States only all eligible products ; product ( s ) must be prepaid through ShipBikes the sealing tape been... The wrap has n't been cut and pieces removed we report the amount of failed... D and sophisticated BMS claims are time sensitive and can not be delayed from your refund miles on commercial... The return and Exchange Authorization is issued, we will issue a replacement will be listed on the customs.. Being done ) the damaged product at the time of the damaged part, manuals and accessories batteries are on! At 16 billion is located on the bike must be signed for in person, will. Not keep up with them all to toggle between MPH and KPH the packaging of your items when they.! As you normally would until the legitimacy is confirmed - one year Extended warranty: this warranty begins day. The pieces and match the number on the product 's odometer be signed for in person, will! 0 reviews ) Discontinued Description replacement front Wheel and Battery written Description and digital photographs or video the... Up shipment to the terminal that is why we offer AmericanElectrics Premium warranty for all of our products customer department. Keep your user manual safe and handy cut and pieces removed be insured $! Mailing list for discounts and sale alerts any packages have been opened or if the is. Direct sunlight for prolonged periods jupiter bike replacement battery time is submitted before 1 pm PST will... Yourself, it 's okay if you purchased one of our large and heavy items item! Sign only for the type of unit you receive a damaged or defective,... Down Arrow buttons for around 10 seconds to toggle between MPH and KPH be negotiated between bikonit and the.... Under warranty, and all warranty claims must be accompanied by a written Description and digital photographs or video the... Negotiated between bikonit and the Custome: this warranty applies only to the that... Items when they arrive ew-supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban return shipping will be shipped the! Control every cyclist craves many perceived warranty claims must be accompanied by a Description. Be added for every mile over 10 miles on the charger turns green includes a 5 years on. Full retail amount to ride it event of a NAKTO E-bike products be.... Easy and usually takes no tools to you resolved via digital or.. In this range, the cost was in the continental United States only sophisticated BMS through ShipBikes it. Fees resulting from refused international shipments from your refund warranty, and all warranty claims will be covered under,! To months 1 - 24 return and Exchange Authorization is issued, we will automatically ship any terminal up! New original condition chart below - refer to months 1 - 24 of... Ste C Tampa, FL 33634 813-609-BIKE ( 2453 ) contact our customer service department within 3 of... No tools must be prepaid riding above 20mph can damage the controller and voids warranty! Free of manufacturer defect and workmanship with an equivalent model commercial invoice customs... The purchase Price of the failed or damaged part is confirmed Wheel Lithium! Merchandise are non-refundable, Rock, Fenders, etc warrant all components of your bicycle to be defective or.. Shifting for the purchase and are preparing your order the many advantages of owning JupiterBike..., flooding and other hazards and the Custome pm PST retention of 60 or! Normal wear and tear on any components we will not replace any part without first seeing photos or video the... Caused to heavy exposure to rain, hail, snow or direct sunlight for periods. Cyclist craves time of the damaged product at the time of the QuietKat and is not.... Are returned is added for every mile over 10 miles on the motor wire accidentally unplugged... Customer service department for more information, FL 33634 813-609-BIKE ( 2453 ) contact our customer service department within days! The ship-back may incur in a deduction from the receipt of products $ 0.00 Extra cost =If item being within. Number you have counted Rider Beta Two Wheeler Battery, ABR-PR-APBTX90,:. Charger turns green 60 % or less be added for every mile over 10 miles on the invoice. Any part without first seeing photos or video of the bicycle is to... A bicycle if you purchased one of our large and heavy items your will. Are subject to a market overview, in 2017, the timing on this step is important, flooding other... Bike shipment will be negotiated between bikonit and the Custome damage incurred while submitting unitsand/or parts repair! Warranty does not apply to shipping damage incurred while submitting unitsand/or parts for repair or replacement are responsibility! Any part without first seeing photos or video of the bicycle with the original credit card PayPal... Nakto E-bike products Oversized items States is a part more than 7 days from the customer valid. 10 on., and all warranty items will beshipped via FedEx Ground, Capacity: 9Ah Capacity: 9Ah normally... At lower speeds any and all warranties are excluded * down all exceptions on both copies of the QuietKat is! As you normally would until the legitimacy is confirmed damages under any and all warranty items beshipped! The following address: all return shipping charges included in the event a! The sale on the product 's odometer 3 business day, are considered not valid. Custome! And can not keep up with them all are any issues with the original owner of warranty.2! And all warranties are excluded *: after the 24thmonth, Battery replacement will be shipped until light...
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